Home Health
Choosing a Home Health Agency
How do I choose a home health agency?
When choosing an agency, there are many important things to consider. First, understand what services your physician has ordered for you or your family member, such as physical therapy or home nursing. Locate an agency that provides those services. Call the agency and find out information that will help with your decision. A few questions you may want to ask are listed here:
- Does the agency serve the geographical area where I live?
- How long has the agency been in business?
- What are the agency’s accreditations, licenses and certifications
- Is the agency an approved Medicare provider?
- What is the quality of care? (You can learn about the clinical outcomes of a Medicare approved agency by visiting www.medicare.gov.)
- Are the agency caregivers available to meet your needs and follow your doctor’s orders for treatments and services?
- Does the agency accept your insurance or payer source?
- How soon after receiving my information and doctor’s orders can the agency visit me at home to start the plan of care?
Asking questions at the beginning will help you have a good home care experience because you will learn more about what you can expect from the agency and what the agency can commit to you.
CHRISTUS HomeCare agencies have a long legacy of serving their communities and providing quality home care. We are approved by Medicare, accredited by Community Health Accreditation Program (CHAP), and we accept a variety of insurance plans. Our team of home care experts is eager to talk to you about your home care needs. We invite you to contact us and ask questions. We look forward to speaking with you!
